Focusing on the core scenarios of intelligent upgrading for coal mine dispatch centers, we build the Digital Intelligent Guide system, with robots serving as the core physical carriers and interactive terminals. An innovative collaborative model of system empowerment + terminal implementation is adopted: the digital dispatch system provides overall data support, while robots accurately undertake scenario-based tasks. Built on a cloud-edge-end collaborative technical architecture, the system deeply integrates core technologies such as multi-agent collaboration and embodied intelligence to deliver a full-scenario intelligent solution for coal mine dispatch management. Its core intelligent control middle platform features hardware-software decoupling and unified full-domain management, enabling one-time deployment with unlimited iterative upgrades. This effectively addresses the industry pain points of high equipment iteration costs and long upgrade cycles. It also breaks down barriers to cross-business collaboration: emergency scenarios support second-level early warning and coordinated response, while daily operations realize automatic scheduling control and report generation, greatly improving dispatch efficiency. Driven by dual engines of large AI models + industry expert knowledge bases, dispatch decision-making evolves from passive response to proactive prediction and precise management. The Digital Intelligent Guide robot fully activates the core operational efficiency of dispatch centers, comprehensively enhances technological supervision and safety management capabilities for coal mining enterprises, provides a replicable and promotable practical path for the intelligent transformation of the coal industry, and helps enterprises consolidate the bottom line of safe production and achieve high-quality development.